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PathSupport
Need help? We answer.
A question about a Flow, an alert that looks wrong, a billing issue? Write to us. A person replies within 1 business day.
This is our usual delay, not a guarantee.
By email
To go faster, include:
- the address of the site
- the name of the Ping, Flow or Chain
- the approximate time of the problem
- the screenshot of the alert, if you have it
Your security
We will never ask for your password, an API key or your card details. Never send them, by email or anywhere else.
Sent an API key by mistake? Revoke it in the Pathly settings, then create a new one.
A security flaw: security@pathlyhq.com.
Your personal data: privacy@pathlyhq.com.
Before you write
Short answers are in the FAQ. The API documentation is in the developer area.